Holiday Tips from Garrett

 

Holiday_Tips.jpg

We are so grateful for our fans and humbled to be a part of your holiday traditions. Given potential supply chain constraints and shipping delays this year, we've prepared a list of useful tips to help maximize the holiday fun. And, we are cooking 24/7 in our kitchen to ensure your holiday orders are prepared and shipped within hours!


Best Time to Order
Rest assured that we’re cooking gourmet popcorn on the same day that it ships to you. With UPS anticipating an unprecedented volume of packages this season, we encourage you to allow plenty of time for your order in transit. And remember that winter weather can also impact transit time. Be sure to track your package here or at UPS.com so you can see if ice or snow has impacted your delivery.

UPS publishes recommended last days to ship for December 24th delivery. Here are some dates to keep in mind.

  • December 22: UPS 2nd Day Air Ship Date (order must be placed by December 21)
  • December 23: UPS Next Day Air Ship Date (order must be placed by December 22)
  • December 24-25: Garrett kitchen is closed.*

We typically cook and ship your order on the business day after it was received. If you’d like us to hold on cooking and shipping your order, you can request an alternate ship date with our team at 888-476-7267. Please keep in mind that UPS only picks up from Garrett on weekdays, and UPS Ground does not guarantee weekend or holiday delivery. Limited time offers and recipes may not be available to ship beyond the promotional window.

*We close our kitchens so our team members can enjoy the holidays at home with loved ones.

Check Your List Twice
Don’t forget! Many people are working from home this season. Make sure you’re sending the gift to their home address. We have a new brochure of great gifting ideas for clients and employees who helped make your business a success.

Track Your Delivery
We made updates to our website so customers can more easily track orders. We’ve also upgraded our order status emails to keep you informed every step of the way. Please refer to your shipping confirmation email for the most accurate information about your ship date and for your tracking information with UPS.

Enjoy Garrett Popcorn
For best quality, we recommend enjoying our freshly made recipes as soon as possible because they are made without preservatives. Sealed tins, when stored away from heat and humidity, keep kernels fresh longer, but we recommend snacking that will empty the tin in two weeks.

Need Help?
Pop into a chat online. Give us a ring at 888-476-7267. Send us a message here. Our team of seasoned gift givers is happy to help you check off everyone on your list with a gourmet treat. And if you have a long list with a budget in mind, our Corporate Sales Team is here for you. When you call 888-476-7267, select option #1 then option #2.