Frango Shipping Policy

Summer Shipping Policy (May 1–September 30). Everyone loves summer, but it gets hot…and fine chocolates do not do well in the heat! To ensure that your Frango chocolates arrive in excellent condition is our top priority. Therefore, we pack your order in insulated shipping boxes with frozen gel packs. Finally, to avoid your Frango order spending the weekend in transit, we also adhere to this shipping policy from May 1–September 30:

  • Ground: No ground shipping between May 1–September 30
  • 2nd Day Air: Orders ship on Monday, Tuesday and Wednesday
  • Next Day Air: Orders ship on Monday, Tuesday, Wednesday and Thursday

Please note, when necessary, shipments may be held until Monday to avoid shipping over the weekend.

We highly recommend tracking your order and be available to receive the shipment to avoid the risk of the order being exposed to heat and adverse weather conditions upon delivery. If you have any questions regarding this policy or need assistance in placing your order, please call our customer service team at (833) 4-FRANGO.